One inbox for every chat
Instagram DMs, Facebook Messenger, WhatsApp and your store chat in one list, with each customer's orders beside the conversation.
Chat selling
Turn "is this still available?" into a paid order, right in the chat.
Your buyers already message you on Instagram, Messenger and WhatsApp. AjVik brings those chats into one inbox and turns them into orders: a product from your catalog, a payment link and order updates, without leaving the conversation.
7-day trial · No card to start · $0 setup
Hi, I want 2 of the soy candles
Great choice! 2 × Soy candle = $24. Pay here: ajvik.link/p/8KD2
Paid ✅
Order #1043 confirmed · Ships tomorrow
Chat selling
What you get
Products and payment links
Send a product from your catalog with its live price, then a payment link for cards, Apple Pay or Google Pay. The order lands in your orders list like any other.
Order updates
Confirmation, shipped, out for delivery and delivered messages go out automatically on the channel the customer chose.
No-code chatbot
Build flows for "where is my order", sizes, returns and store hours with a visual builder. Hand off to a person any time.
Broadcasts to opted-in customers
Send new arrivals or sale messages on WhatsApp to customers who agreed to hear from you. Paid from prepaid messaging credits.
SMS for orders and offers Early access
Text order updates and offers to shoppers who gave consent at checkout, with STOP to opt out.
See it work
Watch a chat become an order.
M
Maya R.online
Instagram- Hi! Is the blue linen shirt available in M? 😊
- Auto-replyYes, size M is in stock. It's $29 with free shipping.
Blue linen shirt · M$29 · Free shippingBuy now- Perfect, I'll take it!
- Here's your payment link 👇pay.yourstore.com/1043
- Order #1043 paid online · $29
Sample conversation
Ordering in chat
From "do you have this in a medium?" to a paid order in one conversation.
When a customer asks about a product, send it from your catalog. On WhatsApp it arrives as a native catalog message with a cart; on Instagram and Messenger as a product card with a buy link. You see the order next to your website orders, with the same sales tax and shipping flow.
- Product cards with photo, price and stock read from your catalog
- Cart built inside WhatsApp, with quantity and variant
- Payment link through AjVik Payments or PayPal
- Order tagged by channel so you can see what each chat app earns
- Tracking link sent automatically when the package ships
| Order | Channel | Total | Status |
|---|---|---|---|
| #1042 | $48.00 | Paid | |
| #1041 | Store | $19.00 | Unpaid |
| #1040 | TikTok Shop | $64.00 | Packed |
| #1039 | Etsy | $24.00 | Shipped |
Automation and broadcasts
Answer the same ten questions without typing them again.
Most chats are about shipping time, sizes and returns. A chatbot built with the visual builder handles those, and broadcasts tell your regular buyers about new stock.
- Drag-and-drop flow builder with buttons and product lists
- The same flow can run on WhatsApp, Instagram and your store chat
- Broadcasts only to customers who opted in, with an unsubscribe option
- Approved WhatsApp templates for anything sent outside a 24-hour chat window
- Prepaid messaging credits, with the cost shown before you send
- Chatbot flows: 3 on Starter, 20 on Growth, unlimited on Pro
AudienceBought in last 90 days · 1,240
Black Friday is live 🛍️ 20% off everything through Monday. Tap to shop → Reply STOP to opt out
Delivered1,198
Orders attributed63
Team inbox
One business, several people answering.
Stop passing one phone around the shop. Every chat comes into a shared inbox where team members can pick up, reply and hand over conversations.
- Assign chats to a team member, with notes others can see
- Customer order history next to the chat
- Instagram, Messenger, WhatsApp and store live chat in the same inbox
- Roles control who can see orders or issue refunds
- Every reply is logged against the customer record
- IMaya R.Is the blue linen shirt in size M?Instagram
- WCarlos D.How much is shipping to Austin?WhatsApp
- SJordan K.Where is my order #1038?Store chat
- AIAuto-reply sentShared price + buy link for "Blue linen shirt"
How it works
Up and running in minutes.
- 01
Connect your channels
Sign in with Facebook to link Instagram and Messenger, and connect a WhatsApp Business number through Meta's official sign-up.
- 02
Sync your catalog
Your products are shared to Meta automatically and stay in step with price and stock.
- 03
Turn on flows
Switch on order updates, then build a chatbot for common questions.
FAQ
Frequently asked questions
Can't find what you're looking for? Our team replies within one working day.
Do my customers need WhatsApp?
No. Use the channels your customers already use. Many US shoppers message brands on Instagram or Messenger, and some prefer WhatsApp or text. All of them come into the same inbox and can end in the same kind of order.
Is this the official WhatsApp API or an unofficial tool?
It uses the official WhatsApp Business Platform from Meta, and Meta's official APIs for Instagram and Messenger. Unofficial tools that automate a personal WhatsApp app break WhatsApp's terms and can get your number banned.
What do WhatsApp messages cost?
Meta charges per message for templates such as broadcasts and order updates. AjVik takes these from prepaid messaging credits in your wallet and shows the cost before a broadcast goes out. Replies within a 24-hour customer chat window are handled under Meta's current rules.
Can I text or message my whole contact list?
No. Broadcasts go only to customers who opted in to receive messages from you, for example at checkout. For SMS, that means clear consent under the TCPA and a STOP reply that works. This keeps your number in good standing and your list clean.
When is SMS available?
SMS order updates and broadcasts are in early access and open to sellers in waves while carrier registration for business texting is completed. Your dashboard shows when it is on for your store.
Does the chatbot pretend to be a person?
No. Automated replies say they are automated, and any chat can be handed to a team member.
What do the plans include for chat selling?
Chatbot flows: 3 on Starter, 20 on Growth and unlimited on Pro. Team members who can answer in the inbox: 2, 5 and 20. WhatsApp cart-recovery reminders start on Growth. Your first bulk broadcast asks you to add a card if you are still on the trial.
Your first order is closer than you think
Open your shop this evening.
Seven days to try everything with real customers. Pick a plan when you are ready.
- 7-day trial on every plan
- No card needed to start
- $0 setup, cancel any time
- Payments settle to your own bank