Swapped or used returns
A customer returns an older unit or a different accessory. Without serial numbers you cannot prove what you shipped.
Record serial numbers, show warranty terms clearly, and check every return against the unit you sent.
Black over-ear wireless headphones on a white desk pad, seen from above
A customer returns an older unit or a different accessory. Without serial numbers you cannot prove what you shipped.
Buyers want to know who honors the warranty, for how long and how to claim. Unclear terms lead to disputes and bad reviews.
Accessory margins are small and prices move often. One unprofitable shipping rate or ad campaign can wipe out a month of profit, especially around Black Friday and Cyber Monday.
Mandi keeps product pages clean and scannable, with room for specifications, compatibility and warranty details.
Preset: mandi-market. Change colors, fonts and sections with the drag-and-drop builder.
Track serial or IMEI numbers against stock, so a return can be checked against the unit you sent.
How it worksCollect reasons and photos with every return request, and inspect before refunding.
How it worksSee what each SKU earns after payment fees, shipping and returns, and stop selling the ones that lose money.
How it worksSet up Mandi and add products with specifications, compatibility, box contents and warranty terms.
Record serial numbers at packing, use tamper-evident seals, and record packing videos for high-value units.
Check profit per product after returns. Reprice or drop items that do not earn their shelf space before your BFCM sale.
Can't find what you're looking for? Our team replies within one working day.
Yes. Serial-number tracking is an optional inventory feature. Record the number of each unit so you can match returns and warranty claims to what you shipped.
That depends on your products. State it clearly on each listing: manufacturer warranty through the brand, or seller warranty handled by you.
Seven days to try everything. Pick a plan when you are ready.