Guides

Plain answers for people who sell online.

Step-by-step guides on sales tax, shipping, social selling and profit. Written for small businesses and DTC founders, not for accountants.

Growth

The holiday sale playbook for small online stores

A week-by-week plan from Black Friday and Cyber Monday through the last holiday shipping cutoff, covering inventory, offers, email and SMS, and packing.

· 8 min readRead the guide
Shipping

USPS, UPS or FedEx? How to choose a shipping carrier

Ground Advantage, Priority Mail, flat rate boxes, UPS Ground and FedEx Home Delivery compared, plus zones, dimensional weight and insurance, for small online sellers.

· 8 min readRead the guide
Profit

How to work out your true profit per order

A worked example of contribution margin for a small online store, counting product cost, shipping, fees, returns and ad spend per order.

· 8 min readRead the guide
Social selling

From Instagram DM to paid order, a practical playbook

Turn Instagram comments and DMs into orders with comment-to-DM links, auto replies, reels that sell and creator collaborations that you can track.

· 7 min readRead the guide
Social selling

How to sell with SMS and WhatsApp without annoying your customers

Collect consent the right way, follow TCPA and CAN-SPAM basics, honor STOP, respect quiet hours, and use WhatsApp for the customers who already chat there.

· 8 min readRead the guide
Sales tax & compliance

Sales tax for online sellers in the US, explained simply

What nexus and economic nexus mean, how marketplace facilitator laws work, and how collecting, reporting and filing sales tax fit together for a small online store.

· 8 min readRead the guide
Getting started

How to start an online store in the US, step by step

The paperwork, payments, domain, shipping and launch checklist you need to open an online store in the US, in the order you should do them.

· 8 min readRead the guide

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