How does the 7-day trial work?
Every plan starts with a 7-day trial so you can build your store and try the features. Some limits are lower during the trial. When it ends, choose a plan to keep your store online.
Is there a free plan?
No. We keep AjVik affordable with a short trial instead of a free-forever plan, so we can give every paying seller proper support.
Can I change or cancel my plan?
Yes. Upgrade, downgrade or cancel from Settings → Billing at any time. See our cancellation and refund policy for the details.
Who receives my customers’ payments?
You do. With AjVik Payments, powered by Stripe, customers pay by card, Apple Pay, Google Pay or ACH and payouts go to your US bank account through your own connected Stripe account. AjVik never holds seller funds.
What is an “AI generation”?
One piece of AI-written content, such as a product description or a social caption. Each plan includes a monthly allowance.
Can I use my own domain?
Yes, on every paid plan. During the trial your store uses a free address on shop.ajvik.com, which you can keep alongside your own domain later.
When do you ask for a card?
Not to start. We ask for a card only when you first send bulk email, SMS or WhatsApp marketing, publish to a marketplace, connect an ad account or go past the trial AI allowance. Adding a card does not charge it; billing starts when your trial ends.
What happens when my trial ends?
If you have not picked a plan, your store becomes read-only. Nothing is deleted. Choose a plan within 30 days and everything carries on exactly where you left it.
Are there any other charges?
Yes, and here they all are. When customers pay through AjVik Payments, a platform fee of 2.5% (Starter), 2.0% (Growth) or 1.5% (Pro) of the sale is split out at settlement, on top of Stripe’s standard processing fees. Payments through a provider without split settlement, such as PayPal, carry no AjVik platform fee. Shipping labels are billed by Shippo, through your own Shippo account, at the rates shown when you buy them. SMS and WhatsApp broadcasts use prepaid messaging credits, because the networks charge per message. Extra AI generations can be added if you go past your plan allowance.
Do I need to collect sales tax?
AjVik calculates US sales tax at checkout from the shipping address and records it on every order, ready to export for filing. Whether you must collect in a state depends on where you have nexus, and you file and pay the tax yourself or through your accountant. Our sales tax guide explains the basics.
Can I sell outside the US?
Yes. Stores can sell in multiple currencies and ship abroad. Selling in India? AjVik also supports Indian payments and GST — see the India page.